Privacy Policy

Fr8bot Privacy Policy

FR8BOT TAKES YOUR PRIVACY SERIOUSLY. PLEASE READ THE FOLLOWING TO LEARN MORE ABOUT OUR PRIVACY POLICY.

Updated: March 2026

INTRODUCTION

This Privacy Policy (“Policy”) describes how Fr8bot, Inc. (“Fr8bot”, “we”, “us”, or “our”) collects, uses, and protects Personal Information through our website, platform, mobile applications, and any associated services (collectively, the “Platform”).

Our Platform may contain links to third-party websites or services. Fr8bot is not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies separately.

We may update this Policy from time to time. Updates become effective upon posting. If material changes are made, we may notify you via email or through the Platform.

PERSONAL INFORMATION

“Personal Information” means any information that identifies or relates to an individual, including but not limited to:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details
  • Company or business information
  • Usage history within the Fr8bot platform

INFORMATION COLLECTION

Fr8bot may collect Personal Information when you:

  1. Use our Platform
  2. Book, manage, or track shipments
  3. Register an account
  4. Submit load requests or carrier information
  5. Apply to become a driver, carrier, or partner
  6. Contact support or submit inquiries
  7. Participate in surveys, promotions, or communications
  8. Opt in to SMS or email notifications

Types of data we collect include:

  • Identifiers (name, phone, email, address)
  • Business and shipment details
  • Device and network information (IP address, browser type, OS)
  • Location data (including GPS when enabled)
  • Platform usage and interaction data

We may also use cookies and similar technologies to enhance user experience and analyze traffic.

COOKIES AND TRACKING

Fr8bot uses cookies and analytics tools to:

  • Improve platform performance
  • Analyze usage behavior
  • Personalize user experience

You may disable cookies via your browser settings, but some features may not function properly.

CHILDREN’S PRIVACY

Fr8bot does not knowingly collect Personal Information from individuals under 13 years of age. If such information is identified, it will be deleted promptly.

USE OF INFORMATION

Fr8bot uses Personal Information to:

  • Facilitate freight matching and shipment execution
  • Process payments and invoices
  • Provide customer support
  • Manage user accounts
  • Evaluate carrier and driver applications
  • Improve platform performance and services
  • Communicate operational updates, alerts, and offers (if opted in)

We may also use data for analytics, fraud prevention, and compliance purposes.

CONFIDENTIALITY AND SECURITY

We restrict access to Personal Information to authorized personnel only.

Fr8bot implements:

  • Administrative controls
  • Technical safeguards
  • Secure data storage systems
  • Encryption (including SSL where applicable)

However, no system is 100% secure, and users should take precautions when sharing data.

INFORMATION SHARING

Fr8bot does not sell Personal Information.

We may share data with:

  • Carriers, shippers, and logistics partners involved in shipment execution
  • Service providers (payment processors, cloud services, analytics tools)
  • Legal authorities, when required by law
  • Advisors (legal, financial, auditors)
  • In connection with mergers, acquisitions, or asset transfers

SMS opt-in data and consent are never shared for marketing purposes.

DATA RETENTION

We retain Personal Information only as long as necessary for:

  • Business operations
  • Legal compliance
  • Dispute resolution

When no longer needed, data is deleted or anonymized.

You may request deletion by contacting:
privacy@fr8bot.com

DELIVERY & TRACKING DATA

Fr8bot may collect shipment-related data such as:

  • Pickup and delivery confirmations
  • Location tracking during transit
  • Proof of delivery (including photos where applicable)

This data is used for operational accuracy, dispute resolution, and service quality.

MARKETING COMMUNICATIONS

Users may receive operational and promotional communications.

You can opt out by:

  • Clicking “unsubscribe” in emails
  • Replying STOP to SMS messages
  • Contacting us directly

INTERNATIONAL USERS

Fr8bot operates in the United States. By using the Platform from outside the U.S., you consent to data transfer and processing in the U.S.

YOUR PRIVACY RIGHTS (U.S.)

Depending on your state (e.g., California, Texas, Colorado, Virginia), you may have rights to:

  • Access your Personal Information
  • Request correction
  • Request deletion
  • Opt out of certain data uses

To exercise rights, contact:
privacy@fr8bot.com

CONTACT US

If you have questions about this Policy:

Fr8bot, Inc.
Email: privacy@fr8bot.com